Refund Policy

Effective Date: 2025

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At Hallow Him, our mission is to spread the message of Christ through high-quality apparel. We want you to be completely satisfied with your purchase. If you are not happy with your order, please review our refund and return guidelines below.

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1. Returns

We accept returns on most unworn, unwashed, and undamaged items within 14 days of delivery.
To be eligible for a return:

• The item must be in its original condition.

• All tags and packaging must be intact.

• Proof of purchase (order confirmation or receipt) must be provided.

Items that cannot be returned include:

• Clearance or sale items.

• Customised or personalised products.

• Gift cards.

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2. Refunds

Once your return is received and inspected, we will notify you by email.
Approved refunds will be processed within 5–10 business days to your original payment method.
Please note: Shipping fees are non-refundable unless the return is due to our error (e.g., wrong item sent or defective product).

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3. Exchanges

We are happy to exchange an item for a different size, colour, or design (subject to availability).
If the desired replacement is unavailable, we will offer a refund or store credit.

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4. Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery.
We will arrange for a replacement or refund at no additional cost to you.

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5. How to Start a Return

1. Email us at info@hallowhim.com with your order number, the item(s) you wish to return, and the reason.

2. We will send you return instructions and a return address.

3. Pack the item securely and send it back using a trackable shipping service.

4. Once received and inspected, we will issue your refund or exchange.

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6. Contact Us

If you have any questions about our Refund & Return Policy, please reach out to:
📧 sales@hallowhim.net
📞 +447784375323